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The Diabetes Educator

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Health Education & Behavior
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Concerns and Dilemmas of Hispanic AIDS Information Seekers: Spanish-Speaking Callers to the CDC National AIDS Hotline

Sheryl A. Scott, MPH

Research and Evaluation Manager, CDC Hotlines Project, P.O. Box 13827, Research Triangle Park, NC 27709; phone: (919) 361-4861 (work); fax: (919) 361-4855; shesco{at}ashastd.org

Cynthia M. Jorgensen, DrPH

Health Communication Activity, Division of Cancer Prevention and Control, Centers for Disease Control and Prevention

Lourdes Suarez, BA

CDC National AIDS Hotline

Hispanic communities suffer disproportionately from the impact of human immunodeficiency virus infection (HIV). Each year, thousands of Spanish-speaking Hispanics call the Centers for Disease Control and Prevention National AIDS Hotline to ask questions about HIV. During 1995 alone, Spanish line staff answered more than 29,000 calls. This article presents a profile of callers and their concerns based on a systematic sample of these calls (N = 6,933) and qualitative data. The authors triangulated quantitative and qualitative results to provide a deeper understanding of the issues and dilemmas discussed with callers. Males and females called in equal numbers, but significant gender differences were observed in both situational and content variables. Gender roles, cultural values, and anxiety strongly affect the way that callers approach information and prevention. Findings suggest that health educators need to carefully examine whether prevention programs will reinforce or challenge traditional gender roles, sexual norms, and cultural values.

Health Education & Behavior, Vol. 25, No. 4, 501-516 (1998)
DOI: 10.1177/109019819802500408
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This article has been cited by other articles:


Home page
 Hispanic Journal of Behavioral SciencesHome page
G. G. Urizar Jr. and M. A. Winkleby
AIDS Knowledge among Latinos: Findings from a Community and Agricultural Labor Camp Survey
Hispanic Journal of Behavioral Sciences, August 1, 2003; 25(3): 295 - 311.
[Abstract] [PDF]